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LINE Official Account

อ่านเป็นภาษาไทย

Your business, inside LINE.

Your customers already live in LINE. We connect your LINE Official Account to real systems for bookings, notifications and customer data, so the conversation turns into work done.

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Where it hurts today

  • Staff copy bookings from LINE chats into a spreadsheet by hand
  • Customers ask the same questions all day: price, open slots, order status
  • Reminders and updates are sent one by one
  • Customer data sits in LINE, Facebook and Excel, never in one place

What we build

Booking inside LINE

Customers pick a service, time and branch in a LINE mini app (LIFF), and the slot is locked instantly.

Automatic notifications

Confirmations, reminders and status updates pushed to LINE when something changes in your system.

Rich menus and chatbots

Answer common questions and route customers to the right action without staff typing every reply.

CRM and membership

Link each LINE user to a customer record, with history, points and segments for targeted messages.

Back-office dashboard

Your team manages bookings, customers and messages from one web dashboard.

How a project runs

  1. 01

    Map the journey

    From the first message to the finished job, we map what customers and staff do today.

  2. 02

    Design the LINE experience

    Rich menu, mini app screens and messages, as a clickable prototype.

  3. 03

    Build and connect

    Messaging API, LIFF and your back-office systems, released in testable steps.

  4. 04

    Launch and improve

    Go live, watch how customers use it, and keep improving.

Common questions

  • Do customers need to install another app?

    +

    No. Booking and membership run inside LINE as a mini app, so customers stay in the chat they already use.

  • Can it connect to the system we already have?

    +

    Usually, yes. We connect LINE to your existing booking, POS, CRM or ERP through their APIs or database.

  • Are LINE messaging costs included?

    +

    LINE charges for messages under its own Official Account plans. We design notifications to stay within your plan and can advise on the right one.

Turn chats into bookings.

Tell us how customers reach you on LINE today. We'll suggest what to automate first.

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